Get In Touch

If you have a question about your gift card check our FAQs or if you can’t find what you are looking for than contact our team. Please note we have high volume of emails and calls during the months of November and December. We endeavour to get back to you as soon as possible and thank you in advance for your patience.


We welcome any feedback by phone, through our online enquiry form or in writing.

1300 375 346

The Card Network
PO Box 4119
VIC 3121

Support Team Hours

Monday to Friday 9am – 6pm AEST

Saturday 10am - 5pm AEST

For privacy-related questions, please contact our Privacy Team through this webform.